Refund Policy

We want you to feel confident in your purchase. If you are not completely satisfied with Neuro Salt for any reason, you have 60 days from the date of delivery to request a full refund.

How to Request a Refund

Follow these simple steps to complete your return:

Step 1: Check Eligibility

Make sure your request is within the 60-day refund period, starting from the day your order was delivered. You can verify your delivery date using your tracking number.

Step 2: Contact Customer Support

Email our support team at contact@getneurosalt.com with your refund request.

• Use the subject line: “Refund Request.”
• Briefly include your reason for the request

This helps us process your request faster and provide better assistance.

Step 3: Return the Product

Please return all bottles (opened, used, or empty) to the following address:

Return Address: 11870 62nd St N, Largo, FL 33773, USA

To ensure a smooth process, include a note inside your package with:

• Your full name
• Email address
• Order ID (optional but recommended)

Note: Return shipping costs are the responsibility of the customer.

Step 4: Refund Processing

Once your return is received and verified, your refund will be processed within a few business days.

• You will receive a confirmation email once your refund is issued
• Please allow 5–10 business days for the refund to appear on your bank or credit card statement, depending on your provider

Need Help?

If you have any questions or need assistance, feel free to contact our support team at:

Email: contact@getneurosalt.com

We’re here to make your experience as smooth and hassle-free as possible.